Generic AI gives generic answers. Sentia’s Knowledge Base grounds every response in your actual product documentation, pricing, and policies — so customers and leads always get accurate, relevant information.
Drag and drop your PDFs, Word docs, or paste a URL. Sentia indexes the content and makes it instantly available to all your AI agents. Update a document and the agent’s knowledge updates automatically.
Sentia uses vector embeddings to find the most relevant content for every question — even when the wording doesn’t exactly match the document.
Create separate knowledge base segments for public, support, and sales use cases. Control exactly which agent can access which documents.
Sentia tracks questions it couldn’t answer confidently and surfaces them as content gaps — so you know exactly what to write next.
PDF, DOCX, TXT, Markdown, HTML, and any public URL. We also support Confluence and Notion via direct integration.
Most documents are indexed within 60 seconds. Large PDFs (500+ pages) may take a few minutes. You’ll receive a notification when indexing is complete.
Sentia is configured for retrieval-augmented generation (RAG), meaning it always grounds responses in your actual documents. When it can’t find a confident answer, it says so and offers to connect the visitor with your team.